Privacy Policy
Last updated: 18/10/2025
Welcome to GetMyCreative (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and related services (“Services”).
By accessing or using GetMyCreative, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect information to provide, improve, and secure your experience with GetMyCreative.
a. Information You Provide
When you sign up or use our platform, we may collect:
Account Information: Name, email address, password, and profile details.
Billing Information: Payment method, billing address, and transaction history (handled securely via third-party payment partners).
Uploaded Content: Templates, images, brand assets, and files you upload to create or edit visuals.
Communications: When you contact us for support, feedback, or collaborations.
b. Information Collected Automatically
When you interact with GetMyCreative, we automatically collect:
Usage Data: Features used, pages visited, time spent, and activity logs.
Device & Browser Data: IP address, browser type, device identifiers, and operating system.
Cookies & Tracking Data: Used to enhance user experience, remember preferences, and analyze performance.
c. AI and Content Processing Data
We may temporarily process text prompts, generated visuals, and related metadata to deliver results and improve our AI performance.
All such data is handled securely and never sold or shared for unrelated purposes.
2. How We Use Your Information
We use your data to:
Operate and maintain GetMyCreative’s platform and features.
Personalize your creative experience.
Provide customer support and respond to inquiries.
Process payments and manage your subscription or credits.
Train and refine our AI systems using anonymized data.
Send updates, announcements, or promotional content (optional).
Detect and prevent fraud, misuse, or security breaches.
3. How We Share Information
We never sell your personal information.
We may share limited data only when necessary to operate our Services:
Service Providers: For hosting, analytics, customer support, or payment processing.
AI Infrastructure: With verified AI providers (e.g., Gemini, Vertex AI, OpenAI) to process creative outputs.
Legal Compliance: When required by law or to protect our users, platform, or property.
All integrations follow strict confidentiality and data protection agreements.
4. Data Retention
We retain your information only as long as needed for service delivery or as required by law.
Design assets and projects remain stored until you delete them.
Anonymized data may be retained longer to support analytics and AI improvement.
5. Data Security
We use secure cloud infrastructure, encryption (HTTPS/TLS), and controlled access systems to protect your data.
Our team regularly audits security protocols to ensure continued safety and compliance.
6. Your Rights
Depending on your region, you may have the right to:
Access, modify, or delete your data.
Request a copy of your personal information.
Opt out of promotional communications.
Withdraw consent for data processing.