Contact Us
Our team is dedicated to providing you with the best customer service experience possible.
Our Contact
Get in Touch With Us
Our team is dedicated to providing you with the best customer service experience possible.
help@getmycreative.com
+91 966 324 1658 / 866 3241 658
Near Kiran Balaji Heights, Ground Floor, No.8, 4th C Junction Sajjepalya Nagarabhavi, Bengaluru, Bengaluru Urban, Karnataka, 560072
Blank and White's Registered Business Address
Second floor, Aradhana arcade, next to Sri kirshna Bhavan New Tippasandra, Market Road, Indiranagar, Bengaluru, Karnataka 560075
FAQ
Frequently Asked Questions
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Hmm...do I really get unlimited designs?
Yes! You read that right. You really get unlimited designs and revisions for a flat monthly rate. You can request as many revisions, and provide feedback using our on-image feedback tool, until you are 100% satisfied. Depending on your chosen plan, we’ll either work on one or two requests at a time and deliver within 48 hours.
How fast the designs will be delivered?
Most simple projects can be completed in a day (or less), which means that if you have multiple simple projects you can expect multiple projects to be completed each day with one Get My Creative subscription. More complex projects may take longer. For example, a one-minute animated explainer video with vector illustrations may take 7-15 days to complete. Of course, you may purchase multiple subscriptions to have your projects completed faster.
Are there any hidden fees?
We are committed to maintaining a transparent pricing model- this means absolutely no hidden fees. The package price is what you pay on a monthly basis, and includes any applicable taxes and fees.
What does processing 1 or 2 projects at a time mean?
Great question! For our Basic plan, a designers will work on 1 request at a time, until approval by you. For our Premium and Royal plans, 2 designers will be assigned to work on 2 requests at the same time, until approval by you. You can submit unlimited design requests each month for all our plans.
How Many Designs Do I Get In A Month?
Get My Creative offers industry-leading speed without compromising quality. The amount of designs we can complete for you each month depends on the project’s complexity and your responsiveness to questions and feedback.
What Design Softwares Designers Use?
We primarily use Adobe products. For presentations, we may use Google Slides.
Are your designers experienced?
All our designers have at least 3 years experience under their belt and undergo rigorous tests before joining the team. We select the top 5% of designers, who also go through an extensive training process, to ensure that you are consistently receiving high quality work.
What is a brand profile?
Our platform makes it possible to already upload all the brand assets to your brand profile before hand. This makes it possible to design for multiple brands.